Our Services
Unlock the hidden potential of your hotel!
CSR Hotel provides a wide range of trustworthy hotel management services to meet the individual needs of each owner. As a global revenue management consulting firm, CSR Hotel develops revenue and strategy best practices for many types of hotels, resorts or other commercial properties.
Hotel Management
CSR Hotel as a hotel management company, specializes in the management of conference, apartments and business hotels.
As a hotel management company, CSR Hotel's various owners and ownership groups are our most important partners. We clearly recognize that the guest experience before, during and after their stay at the hotel is the responsibility of our team and rests with us.
CSR Hotel's operational excellence and profitability are reflected in industry awards, attention to hotel operation details and timely improvements, and most importantly, guest loyalty and praise.
Facing challenges and new opportunities, stand out from the competition and stay ahead of the market.
Aim for the highest ratings
Every customer matters. We meet customer needs, take customer complaints and prevention seriously, and achieve excellent guest service experiences to earn high ratings.
Streamline processes
Improve efficiency across the board and free up time to focus on core goals. Save time on repetitive tasks and focus on guest service.
Focus on the use of technological changes
Such as contactless technology and pre-downloading hotel apps for guests to facilitate check-in and check-out at the hotel.
Sustainability
Nowadays, travelers care about more sustainable and socially responsible practices. We care about having a positive impact on the environment and adding extra value to our services.
Department coordination
Analyze all aspects, particularities and differences of the buildings and operations we manage, and fully mobilize operating and non-operating departments to promote and improve each other.
Training and attract talent
Recruit the right talent and in-house experts in all aspects, create a dynamic and collaborative atmosphere and a motivating work environment, and attract and motivate outstanding talents.
Focus on the use of technological changes
Such as contactless technology and pre-downloading hotel apps for guests to facilitate check-in and check-out at the hotel.
Cleaning and Safety Standards
The hotel has clear cleaning standards, with regular disinfection of everything in the room that people may come into contact with.
Provide guidance on local experiences:
Hotel marketers run digital advertising campaigns on new media platforms and create new content to engage guests.
Transparency in pricing and refund policies
Travel accommodation money-back guarantees are key to consumer confidence in future travel.
Revenue Management Consulting
Revenue management is critical, but can be challenging for business owners with other responsibilities. CSR Hotel provides end-to-end revenue management services: our industry professionals use an effective and streamlined sales activation process to increase your company's sales and profits.
We help you evaluate your hotel's revenue cycle so you can make the necessary changes for long-term growth. As an alternative, our experts participate in your hotel management structure and operate as part of your team to implement best practices and developments. We will assume the corresponding responsibilities and obligations for revenue management and business development.
To compete successfully, owners must understand what a hotel's top-line revenue is, what factors are critical to success, and what factors can increase business profitability. Business activities should proactively adapt to market fluctuations, seize opportunities, and achieve revenue growth.
Innovative revenue strategies
CSR Hotel provides end-to-end sales execution, working closely with clients to understand their short- and long-term financial goals, thereby helping clients create an organizational structure that drives growth.
Experts and Toolkits
We work only with revenue management experts with the credentials to quickly and efficiently increase our clients’ revenue and overall profits. Our in-house revenue experts leverage best-in-class tools and technology to put your hotel directly at the forefront of revenue management.
Focus on segmenting customers
Develop appropriate personalized marketing strategies to attract high-value customers to obtain the best returns and thereby gain market share.
Forecast demand and real-time action
Seize the moment and unlock your hotel’s hidden revenue potential by forecasting demand and taking real-time action to stay ahead of your competitors.
Strategy and sales planning
We understand the entire business process and identify opportunities to drive new growth. Our consultants focus on resource creation and identifying and implementing methods to convert leads into sales.
Pricing and Revenue Management Consulting
Assess and analyze bottom-line profitability and top-line revenue drivers to develop hotel revenue and overall profitability strategic solutions.
Revenue Management Techniques and Intelligent Reporting
Collect operational data, analyze data, tailor strategies, deploy, evaluate and adapt to clients’ specific business needs. Set up a full-time income consultant, and provide regular and irregular reports and meetings on demand to keep you informed of the situation at any time.